Medical insurance fraud/Identity theft?

Last night I received a letter from our insurance company letting us know that we opened an on-line account to access vital personal information. We did not open this account. It provided the user name that was established. We tried unsuccessfully to log on. We contacted customer support. My husband's ex-wife had created the account approx. 3 weeks ago. She accessed our information. She impersonated my husband to create the account by using his name, SSN, DOB and checked the box that she was him. Then she put her email address as the registered email addy.
She had full access to view all benefits used for the last year. Doctor visits, labs, procedures etc.

Is this some sort of privacy violation? Since she was never on this policy. The secret questions to try and obtain the password pertained to the kind of car she drives and her birthplace. Anyone out there know what this violates?

It's called identity theft. If it's not her social, then it's identity theft....especially if you're not married. Even if you use your brother or sisters social....that's identity theft. I'd talk to a lawyer and get this under control....there's no telling what else she's capable of. First it's the medical insurance...then it's bank accounts, etc. I'd have your husband put her in check before she thinks she has full reign.

report it to the police.

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