Has anyone ever taken a case to the Ombudsman about their Estate Agent?

If so what happens?

I haven't but I knew someone who did. In her case, she provided thorough documentation and the agent was reprimanded.

i have gone to an ombudsman regarding elderly care homes
it worked for me......it got ppl to look and start the changes that were needed

i threatened to do so because i made an offer on a house for sale, paid fee's, had surveys done and one week before completion solicitor told me the loft conversion and kitchen extension had not got planning permission and that the house as in fact a 2 bed and not a three bed!
So with much writing and calling I threatened to take the estate agent to the ombudsman for breaching The Property Misdescriptions Act 1991.
Within weeks they had reimbursed all my fee's and put my new furniture in storage.
Its deff worth taking on, what is your situation?

No!

Why not take your estate agent to the pictures?

More seriously, ombudsmen are quite often a waste of time:They will only look at information that has already been presented and adjudicate thus. You might be better biting the bullet and taking them to court

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